What happens when my documents expire?

Question

What happens when my documents expire?

Answer

Before your documents expire, you will receive an email notification informing you that your documents will expire in a few days, this gives you time to update them. Once your documentation expires you will receive another notification. If your documents have expired, you're profile will change from qualified to qualification expired, which will hinder your ability to do business with your partners. In order to do business with forwarders again you will need to re-qualify. To do this, upload the updated document.